Shipping and Handling + Refunds

Shipping & Handling

We understand how important it is to receive your artwork in a timely and secure manner. Every purchase is carefully packaged using high-quality shipping materials, including protective bubble wrap, strong shipping tape, and thick cardboard, to help ensure your artwork arrives safely.

Original Artwork

Original, already-painted artwork will be processed and shipped within 5–7 business days after payment is received.

All original paintings are shipped with insurance coverage for added protection during transit. Once your order has shipped, tracking information will be sent to the email address provided at checkout. Depending on the shipment, tracking may be provided through USPS or UPS.

Canvas Prints

Canvas prints are shipped through UPS. Please allow 7–10 business days for processing and shipping.

Lost or Damaged Packages

While every order is carefully packaged and insured when applicable, packages can occasionally be lost or damaged during transit. If your package is lost or arrives damaged, the artist reserves the right to determine whether a claim will be filed with the applicable shipping carrier on the customer’s behalf.

If a package arrives damaged, please contact us as soon as possible and provide photographs of the damaged package and artwork. Any replacement or other resolution will be determined after the applicable insurance claim has been completed.

Refunds & Returns

Customer satisfaction is extremely important to us, and we want you to be happy with your purchase.

If your artwork arrives damaged, we will work with you to resolve the issue. Once the applicable insurance claim has been completed, a replacement may be provided at no additional cost, at the artist’s discretion.

All Sales Are Final

Custom orders, signed prints, and original paintings are final sale items. Due to the nature of these products, we do not accept returns or issue refunds for these purchases.

By completing a purchase, you acknowledge and agree to these shipping, handling, and refund policies.